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This year's charity event was a resounding success, surpassing all expectations and becoming the biggest Care Factor event to date, with around 400 people in attendance. Thanks to your incredible generosity and unwavering support, our 2023 charity event has raised a total of $80,137!  These funds been distributed between Waves of Wellness and RUN DIPG and will help make a significant impact on the lives of those in need.


This is a monumental achievement and the highest amount we have ever raised. We are incredibly grateful for the overwhelming support and generous donations from both our sponsors and those who attended. Looking ahead, we are excited to announce our plans to make next year's event even bigger and better. We can't wait to bring the industry together annually to continue supporting these important causes.


Together, we are making a difference, and we look forward to an even brighter future for Care Factor's charitable endeavors.

This year's supported charities


WOW: Innovation in mental health.

Waves of Wellness (WOW) is a mental health and surf therapy charity, promoting positive mental health and wellbeing through their range of innovative programs.

These programs break down the barriers and stigma that prevent people from being well. Get wet and have a good time. It’s simple enough, but the message runs deeper: it’s OK not to be OK, and you don’t have to – ever – go it alone.

Waves of Wellness believes dealing with mental health is not just about dealing with crisis, but also about finding healthy outlets for people who are struggling, recovering and doing fine. By facilitating conversations and connection and by increasing awareness, WOW aims to change the way mental health is viewed and treated.


RUN DIPG: Moving towards a cure.

RUN DIPG are fighting to eradicate the most lethal childhood disease.

Two-year-old Josephine Laura Dun was diagnosed with Diffuse Intrinsic Pontine Glioma (DIPG) in 2018. She passed away 22 months post-diagnosis, forever four years old.  

Her parents – Drs Phoebe Hindley and Matt Dun – found themselves in the tragic but unique position to make a real difference for all patients and families impacted by DIPG. 

RUN DIPG are committed to supporting research that changes outcomes for DIPG patients and their families. They have, with the permission and support from their incredible families, shared the stories of DIPG patients and their families, their networks and the incredible events and initiatives they have created.


Hosted By

This year, the companies FTA and Next Leap Solutions joined in hosting Care Factor, and we are thrilled to welcome them as valued members of our team moving forward.

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Freight & Trade Alliance (FTA) is Australia's leading representative body for the international supply chain sector bringing together importers, exporters, customs brokers, freight forwarders, logistics service providers and industry groups.

They form an influential advocacy alliance ensuring that their members are at the forefront of all emerging supply chain issues through our responsive operational support, professional development training, industry updates, commercial services and corporate events.


Next Leap Training Solutions facilitates “best in class” training programs focusing on Communication Team work and Leadership development skills.

They are passionate about providing people with the skills that will deliver positive outcomes in their career  or take their career to the next level.

The NLTS Mission is for their workshops is to deliver an immediate positive impact on their clients professional and personal life.​


OLC are the world's first platinum service partner and specialise in providing expert solutions for CargoWise Software. OLC provides expertise spanning across all modules of the CargoWise platform.

At OrangeLime Consulting, they have an exceptional team of consultants with expertise in various areas. They are committed to solving complex business challenges using the latest technology and data resources, combined with their creative and collaborative strategic approach. Their team skills range through Training, Business Analysis and Consulting.


Compliant Customs is 100% wholesale.

They only provide their services to freight forwarders and retail customs  agents. With the ever competitive commercial environment of providing customs clearance services accompanied with the difficulty to source and retain Customs Brokers combined with increasing levels of scrutiny from the ABF and the risk of incurring infringement notices, the demand for outsourced wholesale customs clearances has never been greater.

Compliant Customs integrates seamlessly (and discreetly) into your business, providing you with a cost effective Customs Clearance solution that works.


Gold Sponsors

Bronze Sponsors

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Pictures 2023

Care-Factor 2023 Event

You can view the photos from this year's event below, and see what an unforgettable night we had at Care Factor 2023

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